LEGAL

Legal notice and company details

Who you are actually dealing with when you use Stelo or subscribe to Stelo+. Consumer law in the EU, the UK and elsewhere entitles you to this information before you buy, so it lives on its own page rather than buried in the terms.

Who operates Stelo

Legal name
PF5 Management Services FZCO
Trading as
Stelo
Legal form
Free Zone Company (FZCO), registered in the United Arab Emirates
Registered address
IFZA Business Park, Building A2 Dubai Silicon Oasis, Industrial Area Dubai, United Arab Emirates P.O. Box 342001
Free zone authority
IFZA, International Free Zone Authority, Dubai Silicon Oasis
Telephone
+971 4 228 5285
Email
support@steloapp.io for support, hello@steloapp.io for anything else
Responsible for content
PF5 Management Services FZCO, at the address above

What we sell, and at what price

Stelo is a habit tracker, to-do list and pomodoro timer, delivered as a web application and as installable apps. The free plan covers three habits and costs nothing, with no card required. Stelo+ is a subscription at 4.99 USD per month or 47.88 USD per year, renewing automatically until you cancel. Prices shown at checkout include any applicable taxes, and the exact amount in your own currency is displayed before you confirm.

You can cancel at any time from Settings and keep access until the end of the period you have already paid for. Our refund policy, including the 14 day window on a first purchase, is set out in the terms of service.

Your statutory rights

If you are a consumer in the European Union, the European Economic Area, the United Kingdom or Switzerland, you keep every right your national law gives you. Nothing in our terms reduces them. In particular you may bring proceedings in the courts of the country where you live, and the arbitration clause in our terms does not bind you. See section 10 of the terms of service.

Data protection

PF5 Management Services FZCO is the data controller for personal data processed through Stelo. What we collect, why, who processes it on our behalf and how to exercise your rights are all set out in the privacy policy. For any data protection request, write to support@steloapp.io.

Dispute resolution and complaints

Write to support@steloapp.io first. We are a small team and we read everything, and most problems are settled that way within a couple of days. If that does not resolve it, section 10 of the terms of service sets out what happens next. We are not currently registered with any alternative dispute resolution body.

Trademarks

Stelo and the Stelo logo are used by PF5 Management Services FZCO. Other product and company names on this site belong to their respective owners and are used for identification only, which does not imply any affiliation or endorsement.